Shipping Policy

Shipping Policy

Thank you for choosing TheGoodsDepot! We aim to ensure a smooth and efficient shipping process to deliver your orders promptly.

Processing Time:

  • Orders are typically processed within 15-20 business days (excluding weekends and holidays) after payment confirmation.
  • Personalized or customized items may require additional processing time.

Shipping Methods and Carriers:

  • We offer various shipping options based on your location and the nature of the items purchased.
  • Our primary carriers include [Carrier Names]. Shipping method availability may vary based on your location.

Shipping Rates:

  • Shipping costs are calculated based on the selected shipping method, package weight, destination, and any applicable handling fees.
  • Free shipping may be offered for qualifying orders or promotions. Please check our website for current offers.

Estimated Delivery Time:

  • Estimated delivery times are provided at checkout based on your location and the selected shipping method.
  • Please note that unexpected circumstances such as weather conditions, customs delays, or high shipping volumes may impact delivery times.

Order Tracking:

  • Once your order is shipped, a confirmation email with tracking information will be sent to the provided email address. You can track your order using the provided tracking number.

International Shipping:

  • We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. The recipient is responsible for these charges.

Undeliverable Packages:

  • In cases where a package is undeliverable due to an incorrect shipping address provided by the customer or unclaimed packages, we will attempt to contact you for an alternative address. Additional shipping fees may apply for re-sending the package.

Lost or Damaged Items:

  • We strive to ensure your order reaches you in perfect condition. In the event of lost or damaged items during transit, please contact our customer service within 14 days of receiving your order. We will work to resolve the issue promptly.

Returns and Exchanges:

  • Please refer to our Return Policy for information regarding returns, exchanges, and refunds.

Contact Information:

  • If you have any questions or concerns regarding our shipping policy, please contact our customer service team during our business hours.

Policy Updates:

  • TheGoodsDepot reserves the right to update or modify this shipping policy at any time. Please review this page periodically for any changes.

By placing an order with TheGoodsDepot, you agree to the terms and conditions outlined in this shipping policy.